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Business Services

When your computer system goes down, your business grinds to a halt. Smart business owners know that the time to deal with computer problems is before they happen by putting a comprehensive maintenance and service plan in place with a qualified technology partner. You can have no better partner than Computer Troubleshooters.

Each local Computer Troubleshooters office is independently owned and operated, but it leverages the strength and expertise of our worldwide network. Literally thousands of business owners rely on their local Computer Troubleshooter to manage their computer systems and ensure peak performance and productivity among their employees. We think you should too.

Some of our Business Services:

Managed Services Plan:
With Business Enhanced Support Technology (B.E.S.T.), the industry’s leading support plan for small businesses you will receive unlimited monthly support for a simple flat monthly fee. On our top-tier plan, if at anytime your computer or network is down, we’ll pay you our hourly rate for every hour you lose. *That’s our No-Downtime Guarantee.*

VoIP: Internet Phone Service
Every small business needs an affordable, professional communications solution. Today’s IP-based telephony systems are light years ahead of older proprietary phone systems, and make it easy to add features that were once available only on the most expensive phone solutions. IP Telephony systems can start under $1000 depending on the features desired.

Mobility Solutions: PDA’s & Smartphones:
Information on demand in today’s workplace is critical. We provide end to end management for your workforce PDA’s and Smartphones including iPhone, Blackberry and Android phones so your workplace is productive and secure.

Backup & Disaster Recovery:
It’s something no business owner wants to think about: What would happen if tomorrow all your data was lost? All your client records, emails, documents, accounting files, artwork, and HR files lost? History tells us that almost half (43%) of business who suffer catastrophic data loss will never reopen, and even more will be out of business within a year. Small businesses are among the most vulnerable because too often they lack   full-time IT support, which means backups may not be running, or may not be backing up all critical files.

Cloud Computing (SaaS):
SaaS is just a fancy way to talk about software on demand. Many applications, including customer databases, Exchange & general email, SharePoint collaboration tools, Blackberry services, and web meeting software just to name a few, can be easily hosted elsewhere and accessed via the internet. This means you can access them from any web-enabled PC and you don’t have to worry about maintaining your own servers or backing up your data the host provider takes care of that for you.

Hardware Support, Troubleshooting and Repair:

We troubleshoot and repair any hardware that’s currently not working properly. We can provide whatever replacements are necessary.

Software Installation and Support:

The only thing that is more tedious than installing today’s complex applications is keeping up with the necessary upgrades. We can load and optimally configure all your new programs, and make sure that all your applications are current & up-to-date.

Software Troubleshooting:

If your software is not functioning properly, we can troubleshoot the cause of your problems and return your system to run more efficiently.

Hardware Upgrades:

If the PC’s on your network take forever to boot up, or if your programs are running slowly, your computers may need a memory upgrade. Often, there’s no need to purchase a whole new system. We can outfit your current PC’s with more memory, larger & faster hard drives, faster video cards, or any other upgrades you may need.

Internet and Email Setup and Assistance:

Modern office environments rely on increasingly complex arrangements of email, internet, remote data access and portable/handheld web browsing capabilities. We’re up on all the latest gadgets and innovations. More importantly, we have the expertise to combine all these new functionality into a seamless work environment, whether your employees are working in the office or in the field.

Virus Protection and Internet Security:

With all the viruses out there, not to mention the scammers and spammers trying to gain access to your private data through spyware, adware, malware, and other necessities you need the kind of bullet-proof virus protection and internet security tools that we specialize in providing to our clients. And if you’ve been infected, we can scrub your system clean and make sure it doesn’t happen again.

Networking:

Networked computing is at the core of almost all business operations. Each of your employees needs to be in constant contact with each other and all your vital documents, to ensure that they can collaborate on projects in the most productive and efficient manner. Computer Troubleshooters are the networking experts and can help make sure your systems & network are operating at peak performance.

Website Development:

Does your business need a website? We offer professional, affordable website design solutions, as well as hosting and updates to your website. We take the guesswork and the legwork out of creating and maintaining your business web presence.

Custom Software Development:

If using out-of-the-box software for your business processes seems to drain your productivity instead of boost it, you may benefit from a custom software solution. Computer Troubleshooters offers 100% custom software design services, and they are more reasonable than you might imagine.

Regular Cleaning and Maintenance:

Few people realise how important it is to keep their sensitive electronic components clean and dust free. We offer regular cleaning and maintenance services, to ensure your PC’s continue to work the way they should.

Training:

The most expensive and sophisticated technology available is literally useless to your business if your employees don’t know how to use it. We provide clear, focused training on all hardware and software, so that you can be sure your company is using all its technology tools as productively as possible.

Independent Advice and Consulting:

Purchasing new computing equipment can be a minefield for business owners. You want to get hardware and software that will actually serve the needs you have, but you also need to be as cost conscious as possible. And who has time to do the necessary research when you have a business to run. Our clients trust us for honest, unbiased advice.

With all these services and so many more is it any wonder that Computer Troubleshooters is the world leader in computer repair and support?

If you’re ready to trust us with the lifeblood of your business, call Computer Troubleshooters today. Keeping your business in business is what we do best.

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